HR Technology and the Staffing Industry

Technology plays a large role in just about any business these days. Whether that technology is limited to a PC or is something new that has been created specifically for a mobile device, technology is a driver used to enhance several different aspects of a business. It’s no wonder HR technology is now transforming the staffing industry.

The Rise of HR Technology

In the world of staffing and recruitment, firms often choose HR technology that helps them avoid problems and provide value. Integrations within HRIS systems are looked upon as time savers, integrating everything within the hiring process. For both job seekers and recruiters, the importance of mobile technology is another example of how important technology has become to grabbing the right talent or finding the right job.

What Staffing Professionals Say about HR Technology

From timekeeping programs to artificial intelligence to mobile HR technologies, the staffing industry is constantly adapting to more productive methods. Here are some thoughts from industry leaders on the importance of HR technology in the staffing industry.

The Value of Time Tracking Software

“Staffing agencies need to bill clients for time spent on client work. Most staffing contracts are based on an hourly rate. So the staffing agency needs to keep track of time spent by employees on client projects.  Time tracking software can automatically track the time spent by workers on pre-defined projects and log the hours in a timesheet. The automation removes any doubt about whether the worker spent the time on project work or on something else. With more and more employers hiring remote workers, time tracking software has become a critical technology for many staffing agencies.” – Vik Chadha, Founder, HiveDesk

How AI and Automation are Changing the Game

“As staffing agencies generally conduct high-volume recruitment, AI and automation – the most buzzed-about technologies in recruiting these days – are a perfect fit. Some ways AI and automation are being used by the staffing industry include:

• Enriching resume data: Using natural language processing, AI can enrich resume data by scraping a candidate’s social media profiles and online work portfolio to more accurately analyze his or her skills and experience and match them against the job requirements, rather than the recruiter spending hours doing this type of research manually.
•  Automating resume screening: Up to 75% of resumes are considered unqualified. Automated resume screening technology uses AI to learn existing employees’ experience, skills, and qualifications from their resumes to automatically screen, grade, and rank new candidates.
• Automating candidate sourcing: Using AI to learn what the job requirements are from the job description, technology can automatically find candidates who are qualified matches from external candidate databases such as Monster and CareerBuilder and internally from the recruiter’s own ATS resume database.

Using AI technology, agencies are able to reduce their screening costs by 75% and increase their recruiting efficiency by 3x.” – Ji-A Min, Head Data Scientist, Ideal

A More Efficient Process with HR Technologies

“There’s explosive growth in HR technology in the use of AI for automated recruiting, or what’s also known as outbound recruiting. Essentially the platform will search, analyze, and launch a systematized campaign to recruit candidates with minimal oversight and direction. There are several companies building similar systems to reach out to candidates instead of waiting for the traditional trickle of applicants. These are all cloud-based systems built heavily for mobile users to make sourcing candidates as effortless as possible.” – Matthew Griffin, Hire360