A KPI, or Key Performance Indicator, is a metric that’s...
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Cathy Brown, the Operations Director for the Employee Ownership Association talks with Chris about how important it is to transform a company culture, but the challenge of ensuring that change in the organization is managed effectively. Ben Whitter, the Founder and CEO of the World Employee Experience Institute talks about the experience of work, and why it is important for employees to have that good experience in their jobs and in their roles. He also shares about the importance of an engaged workforce and that better productivity comes from those that are engaged.
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