Tough Conversations during COVID: How to navigate during a crisis

What conversation have you been avoiding? Maybe a tough meeting with your boss, or that difficult employee. It could be with a client, or failing vendor. Having a real conversation about difficult topics and outcomes can feel like nails on a chalkboard. But there is hope! There are proven strategies to make this process better. With preparation and the right approach, difficult conversations will be easier and yield better results. Join this webinar to learn more about:
  • Where to start
  • Strategies for conversation types
  • Being prepared
  • Cognitive biases
  • How it impacts culture
  • Being a better listener
  • When to end